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Leads

Telegram Bot That Collects Leads and Spots Hot Prospects

Three questions — task, budget and timeline — split leads into hot, warm and cold. Hot leads go straight to a manager; cold ones get a useful link and a gentle follow-up in 2 days.

In short

The “Lead Qualification Bot” template is a ready-made Telegram bot flow in Forgebot that asks three questions before your manager calls: task, budget and timeline. Based on the answers it sorts people into hot, warm and cold: the first two groups go straight to the sales chat, while cold leads get a useful link and a gentle follow-up in 2 days.

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The Task

Who It's For and What It Solves

For agencies, studios, B2B services, renovation and education businesses that get plenty of leads, though not everyone is ready to buy. The manager sees the segment, budget and timeline in each lead and calls the urgent, big-budget ones first. Every lead gets a segment tag, which makes separate broadcasts easy.

Who it's for
Agency, studio, B2B services, renovation, education
Level
Medium — Texts plus one connection: team chat, channel or AI key. About 10–15 minutes.
What to connect
Needs: team chat
How it starts
The bot's main flow: it answers /start and any message that a command or keyword flow didn't catch.
Blocks in the flow
27
Dialogue

How the Bot Talks to a Customer

The bot's messages are taken from the template as is. Highlighted parts are filled in by the bot: your details from Bot Fields or the customer's answers.

  1. Bot

    👋 Hi! Answer 3 quick questions and we’ll prepare an offer for your task. It takes less than a minute.

  2. Bot

    What are you looking for?

    • New Project
    • Improve Existing One
    • Consultation
  3. Customer

    New Project

  4. Bot

    What budget do you have in mind?

    • Under $500
    • $500–2000
    • Over $2000
  5. Customer

    Over $2000

  6. Bot

    When do you need to start?

    • Urgent, This Month
    • In 1–3 Months
    • Just Looking
  7. Customer

    Urgent, This Month

  8. Bot

    How should we address you?

  9. Customer

    Oleg

  10. Bot

    Share your phone number — tap the button below 👇 or type it in a message

    • 📱 Share Phone Number
  11. Customer

    📱 Share Phone Number

  12. Arrives in the team chat

    📩 New lead — 🔥 hot Name: Oleg Task: New Project Budget: Over $2000 Timeline: Urgent, This Month Phone: phone Telegram: link to the client

  13. Bot

    Thank you, Oleg! A manager will contact you within one business day.

The Flow

How the Flow Works, Step by Step

  1. A greeting and three button questions: task, budget, timeline.
  2. Big budget and urgent — a hot lead, straight to a manager.
  3. Small budget — a cold lead: a useful link and a follow-up in 2 days.
  4. Everyone else is warm and goes to a manager too.
  5. Name and phone; the lead with its segment goes to the sales chat.
  6. Each lead gets a segment tag for broadcasts.
Setup

What to Adjust for Your Business

  • Change the budget options to match your prices (both in the buttons and in the Filter conditions).
  • Put the sales chat ID and links into the bot fields.
  • Change the pause in the cold branch if 2 days is too long.

Recommendations

  • We recommend putting a link to a case study or reviews into Bot Fields, because warm leads receive it right before the “ready to discuss your project?” question.

What the Template Doesn't Do

  • Budget thresholds are button texts: if you change the budget options, change them in the “Conditions” block too.
Blocks

Which Blocks It's Built From

Click a block to open its description in the builder reference.

Message

The bot sends a text message. For example: Hi! How can we help?

Buttons

A message with buttons to choose from — each button leads down its own path. For example: Menu, Opening hours, Call a manager.

Ask

The bot asks a question and remembers what the person answers. For example, it asks for a name or a delivery address.

Phone / location

With one button the bot asks for a phone number or location. For example, a number for the courier to call or a delivery point on the map.

Branch

A fork on a single condition: yes or no. For example, if the order total is over 500, offer free delivery.

Conditions

Several conditions at once — the scenario follows the matching path. For example, split customers by their chosen plan: start, business, pro.

To team chat

The bot sends a message to your team chat or channel. For example, to notify staff about a new request.

Pause

A pause before the next step. For example, an hour after an order, ask whether everything was good.

Save value

Saves a value to use later. For example, store the chosen city and then insert it into messages.

Tag

Adds or removes labels on the customer. For example, mark bought or interested in delivery, then use labels to build a mailing.
FAQ

Frequently Asked Questions

How does the bot decide a lead is “hot”?

A big budget and an urgent timeline mean hot — straight to a manager. A small budget means cold: a useful link and a follow-up in 2 days. Everyone else is warm and goes to a manager too.

What does the sales team receive?

A message in the sales chat: segment, name, task, budget, timeline, phone and a link to the client in Telegram.

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See also

Leads & quizzesForms, quizzes and lead capture into the contact card.BroadcastsMass and segmented campaigns — scheduled, with A/B tests.Bot Templates18 ready-made flows: bookings, orders, a shop, leads, support.
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