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Telegram Bot for Property Matching and Viewing Requests

Buyers and renters tell the bot what they want with buttons: deal, rooms, budget, district. The bot shows picks from their price segment, collects the ones they like into Favourites and sends a viewing request with the whole list to your agent.

In short

The “Property Matcher & Viewing Request” template is a ready-made Telegram bot flow in Forgebot for real estate agencies that lets a person choose to buy or rent, pick the number of rooms and type a budget and district, then shows picks from their price segment. Listings they like go into Favourites, and the whole list goes to your agent with a viewing request.

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The Task

Who It's For and What It Solves

For realtors, real estate agencies and developers tired of asking “so what's your budget?” five times over. The bot puts each request into the “economy”, “mid-range” or “premium” segment using thresholds you set separately for buying and renting, and adds a budget tag. The agent gets a ready brief plus the listings the client saved.

Who it's for
Realtor, real estate agency, developer
Level
Medium — Texts plus one connection: team chat, channel or AI key. About 10–15 minutes.
What to connect
Needs: team chat
How it starts
The bot's main flow: it answers /start and any message that a command or keyword flow didn't catch.
Blocks in the flow
27
Dialogue

How the Bot Talks to a Customer

The bot's messages are taken from the template as is. Highlighted parts are filled in by the bot: your details from Bot Fields or the customer's answers.

  1. Bot

    🏠 agency name: we’ll match you a flat in a minute. Do you want to buy or rent?

    • 🔑 Buy
    • 📝 Rent
  2. Customer

    📝 Rent

  3. Bot

    How many rooms?

    • 1 Room
    • 2 Rooms
    • 3 or More
  4. Customer

    2 Rooms

  5. Bot

    Your budget in currency? Type a number only, without spaces or letters.

  6. Customer

    600

  7. Bot

    Which district or street are you interested in?

  8. Customer

    Podil

  9. Bot

    🏙 “Mid-Range” picks: mid-range listing: rooms, district, price

  10. Bot

    Like it? Save it to favourites or book a viewing right away.

    • ⭐ Save to Favourites
    • 📅 Book a Viewing
    • 🔁 New Search
  11. Customer

    📅 Book a Viewing

  12. Bot

    Share your phone number — tap the button below 👇 or type it in a message

    • 📱 Share Phone Number
  13. Customer

    📱 Share Phone Number

  14. Bot

    ✅ Done! An agent will call you to arrange the viewing.

The Flow

How the Flow Works, Step by Step

  1. Buy or rent.
  2. Number of rooms.
  3. Budget as a number and district.
  4. The Filter picks a segment: economy, mid-range or premium.
  5. Segment picks with a photo; a budget tag.
  6. “Save to Favourites” collects listings into a list.
  7. “Book a Viewing” — phone and a request with all favourites to the agents chat.
Setup

What to Adjust for Your Business

  • Set the budget thresholds for buying and renting in the bot fields — numbers only, one currency.
  • For each segment add a photo and a one-line listing — or a link to the picks on your website.
  • Put the agents chat ID into the bot fields.
  • Want more listings per segment — add Media blocks to its branch.

Recommendations

  • We recommend setting the buy and rent budget thresholds in one currency, because the bot compares the client's number with the thresholds as is.

What the Template Doesn't Do

  • The picks are a photo and a one-line listing from Bot Fields for each segment; the bot doesn't keep or search a property database.
Blocks

Which Blocks It's Built From

Click a block to open its description in the builder reference.

Message

The bot sends a text message. For example: Hi! How can we help?

Media

The bot sends a photo, video, GIF, audio or document with a caption. For example, a photo of the menu or a price list in PDF.

Buttons

A message with buttons to choose from — each button leads down its own path. For example: Menu, Opening hours, Call a manager.

Ask

The bot asks a question and remembers what the person answers. For example, it asks for a name or a delivery address.

Phone / location

With one button the bot asks for a phone number or location. For example, a number for the courier to call or a delivery point on the map.

Conditions

Several conditions at once — the scenario follows the matching path. For example, split customers by their chosen plan: start, business, pro.

To team chat

The bot sends a message to your team chat or channel. For example, to notify staff about a new request.

Save value

Saves a value to use later. For example, store the chosen city and then insert it into messages.

List (cart)

Collects chosen items into a cart list: add, remove or clear. For example, the customer picks products with buttons and the bot shows the cart and total.

Tag

Adds or removes labels on the customer. For example, mark bought or interested in delivery, then use labels to build a mailing.
FAQ

Frequently Asked Questions

How does the bot choose the picks?

The “Conditions” block compares the budget with the “mid-range” and “premium” thresholds — separately for buying and renting — and shows the photo and description for the matching segment.

What does the agent receive?

A request in the agents chat: buy or rent, rooms, budget and segment, district, all Favourites, name, phone and a link to the client.

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See also

Leads & quizzesForms, quizzes and lead capture into the contact card.BroadcastsMass and segmented campaigns — scheduled, with A/B tests.Bot Templates18 ready-made flows: bookings, orders, a shop, leads, support.
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